Terms and conditions
LICENSED OPERATOR
Primaplay Casino is operated by PrimaPlay N.V., a company registered under the laws of Curaçao, with registration number 8048/JAZ and issued by Curacao eGaming.
AGE RESTRICTIONS
By accessing Primaplay Casino's website or mobile platform, you acknowledge that you are at least eighteen (18) years old or have reached the minimum age requirement as prescribed under your local laws.
ACCOUNT REGISTRATION AND LOGIN PROCESS
To create an account on Primaplay Casino, you will be required to provide personal details, including but not limited to name, date of birth, address and telephone number. You agree that all information provided is accurate and true to the best of your knowledge. Your account must not have been suspended or terminated by us.
GAMES AND SOFTWARE PROVIDERS
Primaplay Casino offers a diverse range of games sourced from various software providers, including but not limited to NetEnt, Microgaming, Play'n GO, Evolution Gaming, Pragmatic Play and RealTime Gaming (RTG). Primaplay Casino makes no representations as to the compatibility or functionality of these games.
BONUSES AND PROMOTIONS
Primaplay Casino offers a variety of bonuses and promotions from time to time, which may be subject to specific terms and conditions. By participating in such promotions, you acknowledge that they are governed by our standard Bonus Terms and Conditions, unless otherwise specified.
PAYMENT METHODS AND BANKING TERMS
We offer various payment methods for deposits and withdrawals, including but not limited to Visa/MC, Skrill/Neteller, Bitcoin and Bank Transfer. All transactions may be subject to additional fees or charges as per the relevant payment processor's terms. You acknowledge that any disputes arising from these payments will be resolved in accordance with their respective policies.
WAGERING REQUIREMENTS AND MAXIMUM BET
To qualify for bonuses and winnings, you must satisfy our standard Wagering Requirements (typically between 25x-35x) on eligible games within the specified time frames as outlined in the relevant bonus terms.
DEPOSIT AND WITHDRAWAL LIMITS
You agree to abide by the Deposit and Withdrawal Limits set forth under these Terms and Conditions, which may be subject to change from time to time without prior notice.
VIP AND LOYALTY PROGRAM
By participating in our VIP Program, you acknowledge that its terms are governed exclusively by our standard VIP and Loyalty Program rules and regulations.
SECURITY AND FAIR PLAY
Primaplay Casino uses advanced encryption standards (256-bit SSL) to ensure the confidentiality and integrity of your data, as well as secure RNG systems certified by independent auditors like eCOGRA.
RESPONSIBLE GAMBLING FEATURES
We provide various Responsible Gambling Tools designed to help you manage your gaming experience. These features are governed exclusively under our standard Responsible Gambling rules and regulations.
CHANGES TO TERMS AND CONDITIONS
Primaplay Casino may modify or update these Terms and Conditions at any time without prior notice, in which case the new terms will be binding upon you when you continue using Primaplay Casino's services.
By accessing Primaplay Casino's website or mobile platform, you acknowledge that you have read, understood and accepted these Terms and Conditions.